This privacy policy applies between you, the User of this Website and Halifax Digital Festival Limited, the owner and provider of this Website (“Halifax Digital Festival”). Halifax Digital Festival takes the privacy of your information very seriously and is committed to safeguarding your information. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website and about your privacy rights and how the law protects you.
Please read this privacy policy carefully so you understand how and why we are using your Data.
Date of Last Update: March 2024
In this privacy policy, unless the context requires a different interpretation:
This privacy policy applies only to the actions of Halifax Digital Festival and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including but not limited to, any links we may provide third party sites and to social media websites.
We are committed to protecting and respecting the privacy of our clients, prospective clients and the users of the Website. This Privacy Notice sets out the basis on which your personal data, as a client, prospective client or visitor of our Website, will be processed by us as a controller. If you visit our Website, we may use your personal data in connection with your request for or use of our Services. Our Services and the Website is not intended for children and we do not knowingly collect data relating to children under the age of 13.
The responsible data controller in the meaning of Art. 4 No. 7 GDPR is:
Halifax Digital Festival Limited.,In accordance with UK and European Economic Area (“EEA”) data protection laws, we are the controller of the personal data that you provide to us or that we collect from you. We are responsible for safeguarding your personal data which will be processed in accordance with this Privacy Notice.
You can contact the data protection officer via email at: info@halifaxdigitalfestival.co.uk.
We collect Data in the following ways:
This type of Data is considered personal Data. This refers to any information about an individual from which that person can be identified. Halifax Digital Festival will collect your Data in a number of ways, for example:
Where we mention “legitimate interests”, this is the lawful basis we rely on when we feel that it is necessary to use your personal data for a reason which is in our and/or your interests and which does not unfairly affect your rights over your personal data.
Provide our Services to you as a client including, registering you as a client on our customer relationship management system and sharing your information with our third-party service providers which facilitate the provision of our Services.
The lawful basis for processing data given to us by you includes:
If you are a business customer or have previously purchased products and/or services from us, we will assume you are happy to receive relevant marketing communications unless you have previously opted out of such communications. This is based on our legitimate interests in promoting our business and to provide you with offers for relevant products/services. If you change your mind about this, you can withdraw your consent at any time.
The law treats some types of personal data about you as “special” and such data requires more protection because of its sensitive nature. We will only collect or use this type of personal data with your explicit consent or if the law requires us to do so.
We will only use your personal data for the reasons we have set out above. If we need to use your personal data for any other reason, we will let you know and tell you the reason along with the relevant lawful basis, unless the law prevents us from doing so.
To satisfy our legitimate interest (to detect and prevent fraud and illegal conduct, understand you better to provide a better service to you, enable you to use the Website most effectively, improve the usability of the Website and make any necessary modifications and updates to the Website).
Necessary for compliance with a legal obligation to which we are subject.
We use technical and organisational measures to safeguard your Data to make sure it is not lost, used or accessed in any unauthorised way. However, we cannot guarantee your personal data will be free from every security risk that may be possible when your information is sent to and from the Website.
We have certain measures in place to keep your data secure:
Where we have given you (or where you have chosen) a password that enables you to access certain parts of our services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
The Website may include links to third-party websites which may collect your personal data. We have no control over what these websites do with your personal data. Please check the policies on these websites which will tell you what they do with your personal data.
We will not transfer or store your personal data outside of the European Economic Area (EEA) (or the UK to the extent the UK is no longer part of the EU), except to selected third parties that we have instructed to help us provide the services to you.
If we do transfer or store your personal data outside of the EEA, we will ensure we have put adequate measures in place in order to protect your personal data to an equivalent data protection standard as in the UK and the EEA.
We will only share your personal data with countries and organisations that:
If there are any other circumstances that would require us to transfer your personal data outside of the EEA (or the UK to the extent the UK is no longer part of the EU), we will seek your consent to transfer your personal data outside of the EEA.
You can ask us for more information about where we may transfer or store your personal data and how we will take steps to ensure your personal data is protected by using the contact details in section 2 of this Notice.
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy.
Generally, we will keep your personal data for as long as you are a client of our Services. After this, we may keep your personal data for up to 6 years (or longer where the law requires) so that we can communicate with you about any questions you may have after you have stopped being a client of our Services or to comply with the rules on accounting, reporting or any other law. If you are a prospective client, we will keep your personal data for as long as you continue interacting with us. In all other scenarios, we store your personal data in line with legal, regulatory, financial and good-practice requirements.
We will respect and protect your privacy as set out in this Privacy Policy. We will share your personal data with third parties only in the ways that are described in this Privacy Policy - and do not and will not sell your personal data.
Halifax Digital Festival Limited shares your personal data with third parties, in particular non-Halifax Digital Festival parties, only with your express consent or under another lawful basis for processing under the applicable law.
Categories of non-Halifax Digital Festival parties with which we share your personal data include vendors such as host and cloud service providers, marketing and mailing agencies, and sub-contractors involved in the fulfillment of our contractual obligations towards our clients. The legal basis for this processing is Art. 6(1)(f) GDPR.
We use Google Analytics to analyse the use of this Website, including information about your computer and about your visits to and use of this Website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and Website navigation). Google Analytics generates statistical and other information about Website use by means of cookies, which are stored on users' computers. The information generated relating to our Website is used to create reports about the use of the Website. The information generated by these cookies is transmitted to Google’s location in the US and stored there.
Google may also transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. Google states that it will never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.
Google's privacy policy is available here.
Google Tag Manager (GTM”) is a tag management system to manage JavaScript and HTML tags used for tracking and analytics on websites. Tags are small code elements that, among other things, are used to measure traffic and visitor behaviour: to understand the effect of online advertising and social channels; to set up remarketing and orientation towards target groups; and to test and optimize websites. GTM makes it easier for us to integrate and manage our tags. We use GTM on our website to include the following tracking tools (as in described in detail this Section 7):
For more information about GTM’s privacy practices can be found at https://policies.google.com/privacy?hl=en and terms of use at https://www.google.com/analytics/tag-manager/use-policy/.
We use third-party marketing software provided by HubSpot, Inc. 25 First Street, 2nd Floor, Cambridge, MA 02141 USA (“HubSpot”), to store marketing information data, send emails and analyse website performance further.
HubSpot stores all marketing contact information that you provide to us, so that we can integrate its email and automation features to send you communications about our services where you have directly consented or we believe serves our legitimate interests. HubSpot also collects website data similar to Google Analytics such as referrer, pages you’ve viewed on our site and the actions you have taken. All browsing data is anonymous unless you directly submit your personal details to one of our contact forms on the website.
HubSpot also collects anonymised data on the actions users take in any email they receive from us, including which links in the email they have clicked, time spent viewing the email, and email client they use to open the email.
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
We use Ticket Tailor of Unit 219, Mare Street Studios, 203-213 Mare Street, London, E8 3LY, (“Ticket Tailor”), to advertise events we host online and in-person.
When you register for an event, sign up for communications, enter a contest, or otherwise input your Personal Data (such as through a web form) to communicate with us or participate in an event hosted by us, we will receive that information. We may then send you marketing or other communications based on the event and other services we believe serve our legitimate interests.
As a result of us collecting and processing your personal data, you may have the following legal rights:
If you want to exercise any of the rights listed above at any time, please contact us using the details in section 2 of this policy.
We will respond to all requests that we receive from users in accordance with applicable data protection laws. We may ask you to provide proof of identity before we can answer the above requests. In some cases, we may reject requests for certain reasons (for example, if the request is unlawful).
You also have the right to make a complaint about how we have used your personal data to:
If you’re still not happy with how we have dealt with your complaint, you can contact:
We may need to change this Privacy Notice as our Services or Website is developed or if the law changes. We will let you know if any important changes are made, otherwise, we will always display the latest version on our Website.
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